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Our address is 295 Robbins Lane Syosset NY 11791. We are next to Syosset Seafood. Please call or text if you have any difficulties finding us.
We are very good about getting back to you via text! Please text us at 516.802.0152. For anything urgent, please feel free to call us.
You can sign up for classes by downloading the AMP Syosset App. You will hit “create an account” and use the email address we have on file for you as the username and then create a password. You will need to verify your email address. From there, you can log into the app using the email address as your username and the password you created. Please reach out if you have any questions!
Please coordinate with us to schedule your first session, we need to make sure there is a coach available to walk you through your first day. After that, please use the app to book your own sessions!
This may be due to not having a verified account. You should have received an email when you made an account on our app asking to verify. This also may be an issue if you have a 2x week or 1x week membership, you may have used up all of your sessions for the month. Please text us with any issues! We can always put you in for a session on our end while we resolve the issue.
This app is where you will reference your individualized workout program. After you download the app, select that you have a coach and use the code: AMPathlete18. A coach will be with you on your first session and will instruct you on how to use the app during your workout.
You can pause your membership for a minimum of 14 days and up to 3 months. This will hold your place in your month. Please use this form to submit a pause or cancel request a minimum of 5 business days before: https://leaving.athleticmovementprotocol.com/ . Please text us at 5168020152 with any questions!
Go to profile and create an account using the email address we have on file for your username! You must use the email address we have on file in order for your app to work correctly. If you are unsure which email this is, text 516.802.0152
Create your Password
Once you create the account, it will ask you to verify your email address. You will have to go back into that email and hit verify! This is an important step, if not completed your account will not work.
Once you verify your email address, you can log in the app with the email address and password.
After you log in, you can book sessions by clicking on the session you would like to join (Personal Training is our Adult Program, Sports Performance is our Athlete Program).
Each membership is a monthly commitment (3 month minimum) that includes individualized program design, facility & equipment use, and small group coaching.
Each membership requires a credit card on file for a minimum of 3 months. Your card will be automatically charged every month on your billing date unless otherwise notified a minimum of 7 days prior. You must meet the initial 3-month commitment, if you cancel prior to your 3-month minimum, AMP holds the right to charge you a cancelation fee of your remaining commitment. After the initial 3-months, your membership will run monthly and you can cancel or pause with no cancellation fee as long as you give 7 days notice.
You have the option to pause your membership if you will be away for more than 21 days for up to 3 months. In any 12-month period, you may freeze your membership 2 times for up to 3 months for both periods combined. This will “hold your spot” and your autopay will adjust when you return. You must inform us if you will be pausing a minimum of 7 days prior by submitting our Pause/Cancel Form (See front desk or a coach for this form). You are not permitted to pause in the first month you sign up
You have (x) amount of sessions per month depending on your membership level. You have one month to use the allotted sessions, you are not limited on how many you can use per week. We cannot delay your next monthly payment because you did not use all of your allotted sessions. If you would like to purchase per diem sessions to use at your own convenience, that is a non-membership option we do offer.
After your first session, you must schedule all sessions with the AMP Syosset app. The app has a 5-hour booking window, so please schedule your session no less than 5 hours prior. You will create an account using the email we have on file. If you arrive without scheduling or notifying via text, we may ask you to leave and come back when scheduled.
You must cancel any scheduled training session at least 24 hours in advance. Cancellations within 24 hours are subject to loss of session for the month.
You may cancel your membership at any time with 7 days written notice by submitting our Pause/Cancel Form (See front desk or a coach for this form). We do not offer refunds if you fail to submit the form prior to your billing date.
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